Purpose 
Objectives 
Group Activity 
How to Conduct this Step 
 
 
 

Documents 
Attachments 
Forms 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
 
 
 
Green arrow TOP
Step Five: Tourism Marketing Basics 
TOURISM MARKETING BASICS Tree
How does a community effectively attract tourists and   at the same time benefit from tourism?   

What is the difference between supply and demand driven marketing?   

Why is it important to consider tourism from the demand perspective?   

What are five basic questions to consider when undertaking tourism marketing? 


 
 
Purpose
 
Studying key marketing basics will help your community action committee to view tourism development from the tourists perspective and consequently to more effectively market the area to tourists while enhancing the community's well being.
Objectives 

By the end of this step, the community action committee will be able to: 

  • preliminarily assess tourism development projects from a demand driven marketing perspective.
  • determine if potential development projects will bring value to both buyers and sellers.
 
How to Conduct this Step 

This step is a self study type of step. It does not require your action committee to go out and gather any information or to make any decisions. You will need to: 

  • review the material contained in this section of the handbook.
  • complete an activity to help make the ideas more concrete for your community.
You can simply study through the information on your own. However, you may want to invite a College of Business marketing professor, an Extension Business Specialist, or a professional from a marketing service, the state tourism office, Small Business Development Center, or a tourism attraction to come talk with you about the issues contained in this section. Their personal experiences and examples can help you better understand the concepts and how they relate to your community's tourism development process. 

Group Activity 
 
Time required: 45 minutes  

Materials needed: Large pad, easel, index cards and marker pens for each group. 

Instructions: 

1. Divide the group into several small groups. Ideally, you want to have at least 4 people in each break out group. Each group will need a facilitator. Groups can either come up with responses together or fill out individual cards and then post them on one big sheet. 

2. Ask each group to pretend that they are a particular tourist market group, such as Families with Children, Generation X, Baby Boomers, Seniors, Domestic Business Travelers, Eco or Nature Tourists, Heritage Tourists, or Outdoor Enthusiasts. These traveler types are described in Attachment 5-A. Your community may have an interest in a particular market that is not depicted in the attachment. If you have some information about who comprises that market, you could also include them in this activity. 

Give the groups 5 minutes to read through the profile of their tourist market group, discuss it, and make their own observations about how they see themselves as members of this group. Then, have each group spend 10 minutes brainstorming in response to the following questions: 

    Red bullet What would you, as a visitor from this group, be most interested in seeing or doing here in this community? Are there any existing attractions or activities that especially appeal to you as compared to others in the area?
    Red bullet What kinds of goods and services do you require during your stay in this community? What kind of special facilities, public or private, might you require? Do they exist in this area?
Write group ideas on the flip chart. 

3. After responding to those questions in the role of visitor, return to your role of community member. Take another 5 minutes to consider any issues or concerns related to attracting the particular tourist group to your area. Record them on a separate flip chart page. 

4. Next, give each small group 3-5 minutes to explain to the large group who they are, what they would like to do while visiting this area, what they need, and any community concerns about attracting these tourists to the area. 

5. Finally, a facilitator can go through the material presented and ask participants to identify whether there are certain groups that might be more attracted to the community than others. The facilitator might also highlight common needs and interests across groups and point out needs and interests that make each group unique. 

 
Step 1 
Community Organization 
Step 2 
Visitor & Economic Profiles 
Step 3 
Resident Attitude Survey
Step 4 
Visioning & Goal Setting
 Glossary 
 
Step 6 
Attraction & Facility Inventory
Step 7 
Potential Project Identification
Step 8 
Initial Project Scoping
Step 9 
Impact Analysis
 Contents 
 
 
Community Tourism Assessment Handbook
Published by
Western Rural Development Center
8335 Old Main Hill
Logan, UT 84322-8335
435-797-WRDC (9732)